FAQs
Sales
Questions
What services do you offer?
We provide residential acreage mowing, commercial property maintenance, and school grounds care. Each service is tailored to your needs to keep your outdoor spaces looking their best.
How do I request a quote?
Simply fill out the online form on our Contact page or give us a call. We’ll get back to you promptly with a personalised quote based on your requirements.
Do you offer service packages?
Yes! We can customise a maintenance schedule that suits your needs—weekly, fortnightly, or monthly. Let’s discuss what works best for your property.
Are your services available in my area?
We proudly serve Melbourne’s eastern and south-eastern suburbs. Contact us to confirm availability in your specific suburb.
Can I see examples of your work?
Absolutely! Visit our online gallery or ask us directly—we’re happy to share photos of recent projects to showcase our commitment to quality.
Technical
Questions
What equipment do you use?
We use mainly battery-powered equipment to reduce noise and emissions. This ensures a cleaner, quieter environment for both our team and your property.
How do you handle uneven or sloped terrain?
Our team is experienced in working with all types of landscapes. We assess each property and adjust our equipment and approach to ensure a consistent, neat finish.
What happens if it rains on my scheduled service day?
Weather is a factor in our work, but we’ll always reschedule at the earliest opportunity. We’ll keep you informed of any changes and make sure your property is maintained as soon as conditions allow.
Do you handle weed spraying and edging?
Yes, we offer comprehensive lawn care services, including weed spraying, edging, and blowing to keep your property clean and tidy.
Is your team trained and insured?
Absolutely. Our team is fully trained and insured to provide professional, safe, and reliable lawn care services.
Billing
Questions
How do you handle billing?
We typically invoice on a per-service or monthly basis, depending on the service agreement.
What payment methods do you accept?
We accept bank transfers, credit cards, and select online payment methods. Let us know what works best for you.
Do you require a deposit?
For some larger or ongoing services, we may request a deposit. We’ll always discuss this upfront, so there are no surprises.
Are there any cancellation fees?
We understand that plans can change. We just ask for at least 24 hours’ notice to avoid any fees.
Can I get an invoice or receipt?
Of course! We provide detailed invoices and receipts for all services. Just let us know your preferred format—email or hard copy.